Service Update

This shows all our service updates - (most recent at the top)

01/02/21 - same day dispatch for orders before 10.30am

We are largely back to normal dispatch times (see above). We still aren't shipping to the EU as we haven't been able to sort a suitable solution - we hope this changes soon.


13/12/20 - up to 2 working days delay in sending orders

Last day for orders is Sunday 20th (midnight). Please only choose DPD for shipping option - royal mail orders are taking a long time to arrive (over 2 weeks in some instances).


9/11/20 - up to 4 working days delay in dispatching orders

We continue to be under-manned and lots of orders keep coming (although we are currently managing same day dispatch before midday). However from Tuesday we are preparing for our next shipment to arrive, and then it arrives Wednesday. We will then be getting out all our preorders. "Normal" orders made from Tuesday won't likely be dispatched before Monday 16th.  We are doing our best!


2/11/20 - up to 2/3 days delay in dispatching orders

Due to a large increase in order volume, emails and phone calls and our current reduced staffing levels there may some delays to dispatching orders and dealing with inquiries (up to 3 working days).  

We are doing our best to keep up. Email is best if you want to contact us. Thanks, Jonny


31/10/20 - Possible delays to order dispatch

We are currently working on 50% staffing levels so there may some delays to dispatching orders (up to 1 working day) and to replying to emails (up to 2 working days delay)

Please rest assured that we are working as hard as we can to fulfil orders and reply to emails as quickly as we can.

New stock arriving 11th November! 


4/9/20 - Normal service resumed

We've caught up from a few days off so from now on normal dispatch times are in palce - order dispatch is same day if ordered before midday. DPD is a next working day service - so orders on Friday morning will arrive Monday.


14/08/20 - Until the end of August - dispatch may take up to 3 working days.

This is due to a very large quantity of pre-orders needing to be dispatched and staff having some time off.

We will be closed on the following days:

Friday 21st August

Monday 24th August

Friday 28th August



7/8/20 - Maintaining same day dispatch if ordered before midday.

Max is doing a great job keeping up with lots of orders whilst Jonny is having a few days off. More kegs are arriving on Monday 10th Aug. Huge delivery of almost everything currently out of stock still due 17th August.


14/07/20 - Back to normal dispatch times (almost!)

Mainly due to lack of stock and most orders being preorders we are back to normal dispatch times and if your order isn't a preorder we will send out same / next day (most orders before midday will be sent with DPD same day).

Kegs hopefully arriving later this week so most current keg kit preorders will go out then. 


6/7/20 - 1-2 day delay on new orders but limited stock.

We have very limited stock. Almost all kegs from the last shipment that arrived a week ago have now gone (over 200!). We are waiting for another shipment arriving next week (around 13th July) so keg kits will be available on preorder only (available for preorder from 7/7/20).


4/7/20 - up to 2-3 day on orders but most sent out by next day from next week.

We have limited stock available across the website due to being super busy in recent months. Keg kits still available for a limited time with free ODL regulator upgrade. Our next shipment is arriving in the UK mid August (around 13th) and we will be fully stocked once more from then. We have Kegmaster X Kegerators, 65L Brewzillas and 35L Brewzillas on this shipment so preorders starting soon for those (35L Brewzilla already started and selling fast).


28/6/20 2-3 working day delay on some orders.

Recon kegs are due in tomorrow (Monday) so we'll be spending Monday and Tuesday getting the pre-orders sent out. John Guest fittings back in stock so no extra delays to any orders. 


23/6/20 - 1-2 Working day delay on orders - some items will be delayed longer.

Most items are going out same / next day. We are still waiting for our recon keg delivery (see preorder page). We are also low on some john guest fittings - compounded by UPS losing a parcel. Currently out of shank john guest fittings so items needing these will be delayed a day or 2 more. 


17/6/20 21:30H Website back online

Current orders will be dispatched same / next day.

All items including kegs are on preorder for dispatch next week - see preorder page for more info.

Nukataps now in stock. 


14/06/20 21:00H Website offline until Tuesday / Wednesday.

We've disabled the checkout function on the website whilst we sort the current orders. We've also moved premises over the weekend so we are a little more tired than normal...

Our reconditioned keg delivery has been delayed longer than we anticipated so when we re-open we will be very low/ out of stock of all 19L kegs for about a week. Some exciting preorders starting very soon so watch this space! 


29/5/20 Website back on line soon (by 1pm) - 3-4 working day delays on order shipments (see below).

Lots of stock has arrived. We have a large number of preorders that will take priority over all other orders. So if ordering from 29/5 expect delays of up to 4 working days - so an order made today will be sent around Wednesday / Thursday next week (this is for all orders, DPD or Royal mail). Royal mail still taking significantly longer than DPD (2nd class up to 2 weeks in some cases) so please choose DPD if you want your item within one week from ordering. 


19/5/20 Evening Update

Website stock is now limited. Only certain items are available for order and they will be dispatched in the first week of June - click here to see all items currently available to order. More preorders (Fermzillas) will be added this weekend and all stock will be back online from 29th May. All orders already made (up to midnight Tuesday 19/5) will be shipped by Thursday (21/5). We will still be checking emails but please don't expect a rapid reply. Thanks so much to all our lovely customers, your kind emails, phone calls and lovely feedback makes it all worth it. Hope that all makes sense..? Stay safe.


12/5/20 Evening update

Website is now open again and taking new orders (2-3 days dispatch on new orders) - but with limited availability - double keg kits and kits not requiring regulators are currently the only keg kits available (likely to change tomorrow - long story...).

We will have all current orders (@ 1700H) dispatched by this Thursday at the latest (with UK delivery in time for the weekend). 

Future plans - we are aiming to have a week off from about 20th - 27th May (to be confirmed). We won't be dispatching any orders during this time.

If there's something that you want but its out of stock its very likely we will have it arriving on our next shipment due at the end of this month - please email us / follow us on FB or check back then.


11/5/20 Lunchtime - Update

Hope everyone had a great BH weekend. We have disabled the checkout on the website so we can catch up with orders. Please follow us on facebook to be notified when we re-open - likely on Wednesday (but could be before). You should also be able to put together an order ready to pay when we re-open. Single Mk4 CO2 regulators will likely be the next thing to run out and we won't get any more of them until our container arrives towards the end of the month so if you plan to build a kegerator get in as soon as we open to avoid disappointment. Take care everyone and enjoy being outside more than recently!


6/5/20 pm update

Website is back open but some items will be delayed by approximately a week. All orders apart from those described below will normally be shipped in 1-2 working days. Royal Mail orders are taking a long time to arrive so we suggest using DPD.

We have run out of john guest fittings needed for disconnects and regulators (3/8" x 1/4"FFL). We are awaiting a delivery from Germany that should arrive next week (14th May). All keg kits need these fittings and so dispatch will be delayed until late next week. Any order that has any items needing these fittings will be delayed and sent out as one shipment.  

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